Interlibrary Loan and Delivery

Interlibrary Loan

Interlibrary loan (ILL) is a process where all of the Nicolet member libraries and the OWLS libraries borrow and lend to each other but the lending and borrowing includes all of the Wisconsin libraries, some school libraries, and the tribal libraries. There is an agreement with Minitex where we can borrow and lend from the North Dakota, South Dakota, and Minnesota libraries also. Ask your library staff to create an Interlibrary Loan request, if the item cannot be located at your home library or within the Nicolet/OWLS system.

Who to Contact

• Interlibrary Loan and Delivery Coordinator - Holly Handt - 920-448-4419
• Interlibrary Loan Assistant - Danielle Handt -  920-241-4760

Helpful ILL and Delivery Information

• Frequently asked Questions regarding Interlibrary Loan and Delivery
• Delivery and Interlibrary Loan 101
• What to do with ILL items your library received but didn't order

Quick Links

• ​UW Madison
• ​OCLC Services
• ​WorldShare ILL
• Wiscat (Interlibrary Loan Software) 
• OWLS website Password needed

​Polaris Leap (Nicolet/OWLS catalog)

• ILL Procedure Polaris Leap.docx                                     
•  Circulation Functions
•  Basic Searching 
•  Offline Circ
•  Patron Registration.
•  Placing Holds
•  Copy, merge, or delete accounts
• ​​Damaged Items Procedure
• Printing in Leap
  • Chrome
  • Edge
  • Firefox​

Wiscat

• Basic Wiscat Instructions
• Wiscat Log in
• Wiscat Basic Borrowing
• ​Wiscat Basic Lending
• ​Print Shipping Labels
• ​Multi-copy Wiscat requests​​​

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Delivery

Delivery Information for Libraries

• Different types of ILL delivery​
• Sorting and Labeling Guidelines for Nicolet Libraries
• Filling the South-Central and Waltco tubs (diagram)
• If you need more padded envelopes, pink NFLS ILL transit slips or stickers, please contact Holly Handt

Tub Tags

• Courtesy Return to Nicolet 
• Courtesy Return to Brown County Library
• Tub Tags for All Nicolet Libraries
• Tub Tags for Brown County
• Tub tag for Waltco Sort

Bed Bugs

• ​Bed Bugs Guidelines
• Bedbugs training guide

Waltco Delivery ​

• Please contact Holly Handt if you have issues with Waltco
• Waltco Delivery Schedule (effective June 2026) - Please take weather into consideration before contacting Nicolet to see where your Waltco delivery is. The times on the delivery schedule are approximate and Waltco could be up to 2 hours late.
• Waltco Water Damage Claim Guidelines ​​for the Nicolet Libraries Waltco Water Damage Claim Form​